Creating a Memorable Customer Experience with Dynamics 365/CRM
If there was a single recipe for success in today’s business environment, a great customer experience might just be it. In recent years, the tables have turned in the relationship between businesses...
View ArticleMaking the Business Case for Marketing Automation with Microsoft Dynamics 365
With features like email marketing, campaign automation, web intelligence, surveys, landing pages, web forms, event management and more, marketers are often eager to implement a marketing automation...
View ArticleMicrosoft CRM Implementation Blueprint
When you implement and use software, it is common to want to know how other organizations are using it. This guide will show you how the ClickDimensions team uses Microsoft Dynamics CRM with our own...
View Article5 Ideas for Marketing List Segmentation in Dynamics 365
When it comes to email marketing, success can often be more dependent on your lists than the message itself. After all, how well will your email perform if it doesn't reach your intended recipients? If...
View ArticleGenerating Leads with Dynamics 365 and Marketing Automation
Marketers today often have numerous objectives and goals, but since it keeps the funnel full and increases revenue, lead generation often is – or should be – at the top of that list. Lead generation...
View Article5 Business Challenges Overcome by Using Campaign Automation in Dynamics 365
Life is full of challenges. Fortunately, life is also now full of technologies that can often help us overcome those challenges and make our lives a little easier. Campaign automation, also known as...
View ArticleBeyond Email: 9 Other Ways to Use Marketing Automation in Dynamics 365
Marketing automation and email marketing go hand in hand. In fact, they are used in the same sentence so often that they are sometimes thought of as one and the same. But despite seeming so synonymous,...
View ArticleIntegrating Social Media Management Technology with Dynamics 365
Social media management is a time-consuming endeavor when you consider creating social posts, scheduling those posts to each social network, measuring results, listening to and engaging with...
View ArticleText Me: 8 Ways to use SMS in Dynamics 365 with Your Customers
It’s no secret that consumers and marketers today love email. But with an open rate of 98 percent, according to Mobile Marketing Watch, SMS messages can give email some serious competition. SMS, or...
View Article4 SEO Tips for Dynamics 365 Marketers
Did you know that, according to Forrester, 93 percent of online experiences begin with a search engine? That’s why search engine optimization (SEO) is so important for brands today. As the only...
View Article5 Ideas for Using Personalization in Emails with Dynamics 365
Email marketing is no longer a one-size-fits-all initiative. Consumers now expect customized communications from the organizations they do business with. And when businesses meet those expectations,...
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